We included the Victoria Falls Hotel in our travel package, giving us the chance to experience its “old style” English charm firsthand. Although the hotel boasts a 5-star rating and iconic colonial architecture, we noticed a few touches, especially in the common areas, that looked tired compared to modern luxury standards.
Atmosphere and Views
Walking through the foyer, we loved the hotel’s classic ambiance and beautifully maintained grounds. The view from the Flag Pole area, at the bottom end of the walkway, looked down toward the Victoria Falls Bridge and the waterfall beyond, providing a breathtaking vantage point for both sunrises and sunsets. Watching the mist rise behind the bridge made us appreciate this world wonder even more.
Rooms and Comfort
Our room was spacious, comfortable, and well-equipped with all necessary amenities, matching its reputation for luxury. Hamish decided to stay behind during our waterfall excursions—concerned about getting wet—so he lounged in the room and enjoyed a restful time. Each evening, staff turned down the beds, and on one occasion, they even tucked Hamish right into the centre for us. Their attention to detail and friendly service throughout our stay truly impressed us.
Staff and Service
The hotel staff excelled in warmth and professionalism, fulfilling every request promptly. They turned a simple stay into a memorable, personal experience—staff often receive special mentions in traveler reviews for their cheerful and attentive service.
Pricing and Value
Our package provided excellent value, but direct room rates at Victoria Falls Hotel can be steep when booking individually—often over $600 per night depending on room type and season. The cost often varies, so shopping around or booking as part of a package can help secure the best deal.
Amenities
Guests can enjoy:
- Four restaurants offering everything from traditional afternoon tea to buffet breakfasts.
- Outdoor pool set in lush gardens, multiple lounges, a library, and business facilities.
- Complimentary Wi-Fi, spa services, beauty salon, and gift shops.
- Easy access for sightseeing and just a short stroll to the national park entrance.
Conclusion
Victoria Falls Hotel offers a stately, classic experience, memorable views, and exceptional service—even if some elements need a refresh.
